Shipping policy
Processing Time All orders are processed within [3] business days. Orders placed on weekends or public holidays will be processed the next business day. During busy periods, processing times may be slightly longer — we'll always keep you informed.
Shipping Destinations & Estimated Delivery Times
- Ireland: 2–4 business days
- United Kingdom: 3–5 business days
- European Union: 5–10 business days
- Rest of World: 7–14 business days
Shipping Rates Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.
Customs & Import Duties For orders outside Ireland, customs duties and import taxes may apply and are the responsibility of the buyer. pillowsandpatterns.com is not responsible for delays caused by customs processing.
Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us at [your email] within 14 days of the expected delivery date and we'll make it right.