Privacy policy

Privacy Policy | Pillows & Patterns

At Pillows & Patterns, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from pillowsandpatterns.com.

🔍 What Personal Data We Collect

When you browse or purchase from our store, we may collect:

  • Name and contact details (email, address, phone)
  • Payment information (processed securely)
  • Order history and preferences
  • Device and browsing data (via cookies and analytics)

🛒 How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate with you about your purchase
  • Send marketing updates (if you've opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

🔐 Data Protection & Security

We use secure servers and trusted third-party providers (e.g., Shopify, payment gateways) to protect your personal data and payment information.

🍪 Cookies & Tracking

Our website uses cookies to:

  • Enable core site functionality
  • Remember your preferences
  • Analyse site traffic and user behaviour

You can manage cookie preferences through your browser settings.

💌 Marketing Emails

If you sign up for our newsletter, we may send occasional product updates and promotions. You can unsubscribe at any time using the link in any email or by contacting us directly.

🤝 Third-Party Services

We may share limited data with trusted third-party partners like:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and fulfilment providers
  • Email marketing platforms

We never sell your data.

🌍 International Data Transfers

If you are outside Ireland or the EU, your data may be transferred to and processed in other countries. We ensure all transfers comply with GDPR and data protection laws.

👶 Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors.

📝 Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The latest version will always be available on this page.

📬 Contact Us

If you have questions or want to access, correct, or delete your data, contact us at:
Email: lizelle@pillowsandpatterns.com